PRIVACY POLICY

Your details,
handled with care.

Last updated October 8, 2026 · DnA floral · Anaheim, California

This policy explains how DnA floral collects and uses information when you browse our website, request a quote, make a reservation, pay, upload inspiration images, or contact us.

1. Information we collect

We may collect your name, email address, phone number, wedding date, venue and delivery address, requested products and services, event notes, correspondence, and inspiration images you choose to upload. We also receive basic technical information needed to operate and secure the website, such as request time, browser information, and error logs.

We also keep anonymous, daily totals of page visits and actions such as collection views, booking starts, inquiries, and checkout starts to understand demand. These totals do not store names, contact details, payment data, IP addresses, advertising identifiers, or cross-site browsing activity.

2. Payments and bank details

Stripe processes card and bank payments for us. DnA floral does not store complete card numbers, bank account numbers, or routing numbers. Stripe may provide us with limited payment information such as payment status, amount, payment method type, and the last digits needed to identify a transaction.

3. How we use information

We use information to prepare quotes, check availability, fulfill and support reservations, calculate delivery, send confirmations and reminders, respond to questions, prevent fraud, maintain business records, and comply with applicable law.

4. Service providers

We may share only the information needed with service providers that host the website, process payments, deliver email, provide maps or delivery estimates, and support business operations. These providers process information under their own terms and privacy practices. We do not sell personal information or share it for cross-context behavioral advertising.

5. Retention and security

We keep information only as long as reasonably needed for the purposes above, including customer service, accounting, dispute resolution, and legal obligations. We use reasonable administrative and technical safeguards, but no internet service can guarantee absolute security.

6. Your choices

You may ask to access, correct, or delete personal information we hold about you, subject to records we must retain for legal or business reasons. You may also ask questions about how your information is used.

7. Contact

Email privacy requests to info.dnafloral@gmail.com. Include enough detail for us to identify and respond to your request.

We may update this policy when our services or legal obligations change. The date above shows the latest revision.